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Version: NG-2.14

Accessing vuSmartMaps

Introduction​

To use vuSmartMaps™, a modern Internet browser is required, preferably Chrome Version 109 or higher. Simply log in using your provided credentials to gain access to the vuSmartMaps platform.

Importance of Authentication: Authentication in vuSmartMaps ensures secure access to the platform. It prevents unauthorized individuals from entering the system. Successful authentication grants users the ability to start using the platform.

To access vuSmartMaps, open your Chrome browser, go to the vuSmartMaps URL (https://a.b.c.d/vunet), log in with a Username and Password, and you'll be directed to the personalized landing page.

If you forgot your password, click on Forgot password? option. on the login page, then follow the steps to reset your password, including receiving a reset link via email, and you'll be directed to the homepage once the process is complete.

To Sign out of the platform, simply click the Sign out button located in the top right corner. You will be successfully signed out.

The "Left Navigation Menu" at the top left provides access to various features for configuration and navigation, including Home, Dashboards, Observability, APM, Alert Console, Reports, RCA Incident, Data Ingestion, and more, making it easy to manage and explore different options.

The vuSmartMaps homepage comprises two sections:

  1. Customer Service Panel: Offers links to resources like the User Guide and build version info.
  2. Recently Viewed Pages: Displays the latest 5 pages visited, simplifying navigation for the logged-in user.

Accessing vuSmartMaps - Logging in​

  1. To access vuSmartMaps, open your Chrome browser and go to the vuSmartMaps URL, typically in the format https://a.b.c.d/vunet.
    1. Here a.b.c.d represents the system's IP address or domain name where vuSmartMaps is hosted.
  2. When you access the browser with the above URL, you'll see a login screen as shown below:

  1. Here, you need to key in the Username or email, Password, and Captcha.

    1. The Username, Password, and Captcha fields are mandatory to be entered. It must be noted that Username is case insensitive and the Password is case-sensitive.
    2. The Captcha ensures the user is human, helping to prevent automated attacks and brute force attempts

  2. Once logged in, you are taken to the landing page or what’s called a Home Page.

note

The homepage may differ from user to user, based on their specific dashboard requirements. This configuration can be managed through user management. For further details on how to configure the landing page, please refer to the User Management Guide.

For example, let's take a user who needs MongoDB Metrics as their homepage. In this scenario, their homepage would be mapped to the MongoDB and the user will be navigated to the MongoDB storyboard as shown below.

Reset Password​

  1. If you have forgotten your password, go to the login page and click on Forgot password? option.
  2. Clicking Forgot password? will lead you to a page where you can enter your username or email to reset your password.

  1. Once you enter your username or email, you'll see a confirmation message at the top, indicating that an email with instructions to reset your password has been sent.
  2. The email with the password reset link is provided.

note

The password reset link is only valid for five minutes.

  1. On clicking the link, you will be redirected to the following page. Enter your new password, re-enter it to confirm, and click Submit.

  1. After clicking Submit, the password will be reset, and you will be redirected to the login page

Change Password​

To change password, navigate to the Change password button from the top right corner as shown below:

On clicking the Change password button, pop up will appear for changing the password.

Enter the Current password, then enter the New password, Confirm it, and click the Change Password button to finalize the change. This measure will help ensure the authenticity of the request and enhance security.

note

You can only change the password if the administrator has granted permission. The system administrator should have the ability to disable the password change functionality for end users. To learn how to manage permission, please refer to this section.

Signing Out​

  1. To sign out of the platform, please navigate to the Sign out button from the top right corner.
  2. Clicking on the Sign out button will successfully sign you out of the platform.